Solutions
ERP & Digital Transformation
SOT bridges physical infrastructure with automated digital operations. SOT leads ERP staging and deployment for platforms like Odoo, Qoyod, and Dafra, alongside custom API hardware integrations and specialized mobile application development.
An ERP project is a business process project that happens to involve software. The implementations that fail almost never fail on the product; they fail because the processes were never agreed, the historical data was worse than anyone admitted, and nobody was made responsible for the parts of the business that had to change.
That is why the sequence matters more than the platform. Mapping how the organisation actually works today — including the spreadsheets and the exceptions people do not mention in meetings — comes before configuration, and data migration is treated as a project of its own rather than a task at the end of one.
In Saudi Arabia there is also a hard, external requirement: ZATCA's e-invoicing rules. Phase 2 requires invoices to be cleared or reported through the authority's platform in a defined format with cryptographic stamping, and an ERP that is not integrated to it correctly is not merely inconvenient — it cannot legally issue invoices.
What this covers
ERP implementation
Accounting, inventory, purchasing, sales, HR and CRM configured against the organisation's actual processes rather than the demonstration's.
ZATCA e-invoicing
Phase 2 integration — invoice generation in the required format, cryptographic stamping, and clearance or reporting through the authority's platform.
Data migration
Extraction, cleansing and reconciliation of ledgers, stock and master data, run as a project with its own tests rather than as a final step.
Custom integrations
APIs between the ERP and the systems that will not be replaced — a warehouse scanner, a bank feed, an existing point of sale.
Web and mobile development
Customer portals and internal applications built on top of the ERP's data, so information is entered once and read everywhere.
Reporting and dashboards
Operational and financial reporting defined with the people who will use it, which is what stops an implementation ending in exported spreadsheets.
Training and adoption
Role-based training and documentation, because an ERP nobody has been taught is a slower version of what it replaced.
Support and iteration
Continued configuration after go-live, when the real requirements finally surface — which is always, and should be planned for.
Explore in detail
Each of these has a page of its own — what it involves, what it covers, and the questions that decide the specification.
How we deliver it
- 01
Process discovery
Sitting with each function and recording how the work is done now — including the spreadsheets, the workarounds and the exceptions that never come up in a demonstration. This is where an implementation is won or lost.
- 02
Design and gap analysis
Mapping those processes onto the platform, and naming plainly which will change to suit standard functionality and which genuinely need development. Deciding this early is what keeps customisation from expanding without limit.
- 03
Configuration and development
Building the agreed configuration, integrations and reports, with ZATCA e-invoicing treated as a firm requirement rather than a later phase.
- 04
Data migration and testing
Extracting, cleansing and loading master data and balances, then reconciling them against the old system and testing with real transactions and the people who will run them.
- 05
Go-live and aftercare
A cutover with a rollback position, then support through the first close — when the questions that never came up in testing all arrive at once.
Standards and regulations
What a deployment is measured against. A consultant or a main contractor will check a proposal against these, so they are named rather than implied.
- ZATCA e-invoicing (Fatoora)
- Phase 2 integration requires invoices in a defined XML or PDF/A-3 format, cryptographically stamped and cleared or reported through the authority's platform. This is a legal requirement for issuing invoices, not a feature.
- Saudi VAT regulations
- Tax treatment, invoice content and return preparation, all of which the system has to produce correctly rather than approximately.
- PDPL
- The Personal Data Protection Law applies to the employee and customer records an ERP holds, including retention and cross-border transfer.
- IFRS
- Financial reporting standards the chart of accounts and reporting have to support where the organisation reports under them.
Sectors we deploy this in
Questions we get asked
Is SOT's ERP deployment compliant with Saudi e-invoicing requirements?
SOT configures ERP deployments with ZATCA e-invoicing requirements in mind for Saudi clients.
Can SOT connect our ERP system to physical hardware like access control or POS?
Yes, SOT builds custom API integrations connecting ERP platforms to hardware systems.
Does SOT develop custom mobile apps alongside ERP deployment?
Yes, SOT offers specialized mobile application development alongside ERP staging and deployment.